Sales Policy for BoldPathHato

Effective Date: January 2, 2025

At BoldPathHato, we are dedicated to offering our customers exceptional products and services. Our Sales Policy is designed to ensure transparency, clarity, and the highest level of customer satisfaction. By placing an order with us, you agree to the terms outlined in this policy. Please review it carefully before making any purchase.

1. Product Availability and Pricing

We strive to maintain accurate product listings and pricing on our website. However, due to fluctuations in stock or pricing changes, all items are subject to availability and may be updated or modified without prior notice.

  • Product Availability: While we aim to keep our inventory up to date, there may be occasions where a product is temporarily out of stock. In such cases, we will notify you of the delay and offer the option to either wait for the item to be restocked or choose an alternative product.
  • Pricing: All prices listed on our website are in USD and include applicable taxes unless otherwise specified. Prices are subject to change without notice. Discounts and promotions may apply to specific items, and we may offer limited-time offers at our discretion.

2. Order Processing

Once you place an order with us, we will send an order confirmation email to the address provided. This email will contain details about your purchase, including the order number, product(s) ordered, and the total cost. Please note that this confirmation does not guarantee that the order has been fully processed or shipped.

  • Order Processing Time: Orders are typically processed and shipped within 2-3 business days after payment is confirmed. During peak seasons or sales events, processing times may be longer.
  • Order Cancellation: You may cancel your order at any time before it is shipped. To cancel an order, please contact us immediately at info@boldpathhato.net or call 847-884-7633. Once an order is shipped, it cannot be canceled, but you can initiate a return once you receive your item.

3. Payment Terms

We accept a variety of payment methods to ensure a convenient and secure checkout experience. Payment methods include:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Store Credit/Gift Cards (if applicable)

Your payment will be processed securely, and no payment information is stored by BoldPathHato. All payments must be made in full at the time of purchase. We reserve the right to cancel any order if the payment is not successfully processed.

4. Shipping and Delivery

We offer several shipping options to meet your needs. The cost of shipping will depend on the weight, size, and destination of the order. Shipping rates will be calculated during checkout based on the information you provide.

  • Shipping Timeframes: Delivery times may vary based on your location and the shipping method selected. Standard shipping typically takes 5-7 business days for domestic orders, while expedited shipping options are available for faster delivery.
  • International Shipping: Currently, BoldPathHato only offers domestic shipping within the United States. For international orders, please contact us for availability and shipping quotes.
  • Shipping Delays: While we strive to ensure timely delivery, BoldPathHato is not responsible for delays caused by the shipping carrier, weather, or other unforeseen circumstances.

5. Sales Tax

Sales tax is charged on orders in accordance with applicable state and local tax laws. The amount of sales tax will be calculated during checkout based on the delivery address provided. If you are exempt from sales tax, please provide the appropriate documentation at checkout.

6. Discount Codes and Promotions

BoldPathHato may offer discount codes, promotions, and special offers from time to time. Please note the following:

  • Coupon Codes: To redeem a discount code, enter the code at checkout. Discount codes may not be combined with other promotions unless otherwise stated.
  • Promotions and Offers: All promotions are subject to change without notice and may have specific terms and conditions, including limited availability or exclusions.

7. Returns and Exchanges

We want you to be fully satisfied with your purchase. If you are not happy with your order, please refer to our Refund and Returns Policy for detailed instructions on how to return items and request a refund or exchange. Returns must meet the eligibility requirements outlined in the policy.

8. Product Warranty

Certain products may come with a manufacturer’s warranty, which will be clearly outlined in the product description or packaging. For warranty claims, please refer to the manufacturer’s terms and conditions. BoldPathHato does not offer warranties on products unless otherwise stated.

9. Customer Support

Our customer service team is here to assist you with any questions or concerns you may have regarding your order, our products, or our sales policies. You can reach us via the following methods:

10. Limitation of Liability

BoldPathHato is not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the amount you paid for the product in question.

11. Changes to the Sales Policy

BoldPathHato reserves the right to update, modify, or change this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our sales practices.

Contact Us

If you have any questions or need assistance, please don’t hesitate to contact our customer service team. We’re here to help you have the best shopping experience possible!

BoldPathHato
2245 Pinewood Drive
Hoffman Estates, Illinois
Phone: 847-884-7633
Email: info@boldpathhato.net
Website: boldpathhato.net